WE ARE KALEIDO Kaleido Intelligence is a specialist consulting and market research firm with a proven track record delivering telecom research at the highest level. Our team all share a passion for new and emerging technologies. This, combined with genuine client care, ensures our clients receive the very best strategic market intelligence. From Tier 1 MNOs to disruptive technology startups, we are well versed in the business issues firms face and are ready to empower clients with the insights needed to succeed.
our mission

Our mission is to empower clients with roaming insights that matter.  This means we will answer the difficult questions surrounding mobile roaming and bring clarity to the sector. Through this approach, we will enable our clients to make optimal business decisions.

Nitin Bhas
Chief of Strategy & Insights

Nitin is Chief of Strategy & Insights and the lead analyst for Roaming & Wholesale Strategies at Kaleido Intelligence. He brings over 10 years of experience working with operators and vendors in the mobile and digital technology industries. Nitin is specialised in research, strategy development and production of cutting-edge market intelligence reports, forecasts and consulting services.

Nitin is well experienced in conducting ad-hoc research and consultancy projects for leading roaming vendors and telco service providers. He is a regular speaker at industry conferences and is frequently interviewed by the media including the BBC, CNBC and Reuters.

Nitin previously worked as Head of Research with Juniper Research, leading the research team and developing more than 50 research areas across the telecoms and financial services sectors, including Juniper’s Mobile Roaming Strategies Report.

Steffen Sorrell
Chief of Research

Steffen is Chief of Research at Kaleido Intelligence. He is an experienced data analyst and has authored numerous articles and reports covering IoT and mobile technology strategies. He is the lead analyst for IoT Roaming and Managed Connectivity Services at Kaleido Intelligence.

Steffen is vastly specialised in market sizing and forecasts alongside leading bespoke consulting services for global technology brands. Steffen is a regular keynote speaker and panellist at technology industry events.

Prior to joining Kaleido Intelligence, he was a Principal Analyst at Juniper Research. At Juniper, Steffen championed research into the Internet of Things, Contextual Awareness and Ambient Computing.  He has previous experience as an in-house FMCG analyst, marrying large volumes of data across disparate systems and providing trend analysis.

Jon King
Chief Commercial Officer

Jon is responsible for all commercial operations at Kaleido Intelligence, alongside spearheading the sales and marketing activities of the company. 

Jon has worked with a diverse client base, helping them utilise the power of both syndicated and custom research solutions, including global brands such as  Bell Canada, Deutsche Telekom, Gemalto, Infobip, Orange, O2, Sony Mobile, Syniverse, Three and Vodafone, alongside small and medium sized companies. He is a people person who thrives on helping clients realize the power of market intelligence.

Prior to his role at Kaleido Intelligence, Jon worked for Mobilesquared, and prior to that Juniper Research; in each role, he oversaw Sales & Marketing activities, grew revenues and aided clients in gaining maximum value from research services.

Windsor Holden
Windsor Holden
Principal Research Consultant

Windsor is Principal Research Consultant at Kaleido. He has over 20 years of industry experience delivering consulting projects within the telecoms sector, including bespoke forecasting, due diligence, strategic planning and go to market reports. He is responsible for Kaleido’s ongoing research and bringing his expertise to custom research projects.

Windsor previously worked for Juniper Research as Head of Forecasting, for whom he wrote nearly 100 research reports covering areas including mobile operator business models and blockchain, alongside developing the company’s online forecast database. He has also worked as an analyst for Analysys Mason, Espicom Business Intelligence and Kagan World Media. He is a regular speaker at industry events such as Blockchain Expo, TRUSTECH and Mobile World Congress.

Kaleido uses the best research techniques and practices to ensure robust and trustworthy insights for clients. At least one member of our Leadership Team is involved in all research projects, and we network across the industry to get inputs from stakeholders large and small. To date, we have over 170 firms contributing to our research pieces.
Marketing Director

We were deeply impressed by Kaleido’s ability to deliver comprehensive analysis. The team were flexible in accommodating our requests and quick to respond to all questions; we can always rely on their partnership.

Market Intelligence Manager

“Kaleido delivered highly useable market data to help our strategic goals. We look forward to their continued input in this area.”

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